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Privacy Policy


Effective Date: 1st March 2025
Last Updated: 1st March 2025
Website: houseofoldsouls.com
Owner: House of Old Souls

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1. Introduction

At House of Old Souls, we are committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and subscribe to our services.

We comply with the General Data Protection Regulation (GDPR), the UK Data Protection Act 2018, and applicable international privacy laws.

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2. What Information We Collect

We may collect and process the following personal information:

  • Email address

  • Phone number

We only collect personal data that you voluntarily provide to us when you subscribe to our updates, services, or contact us directly.

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3. How We Use Your Information

We use your information to:

  • Provide you with updates, offers, or content you have signed up to receive

  • Communicate with you about your subscription

  • Improve our website and services

  • Comply with legal obligations

We do not sell or rent your personal data to third parties.

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4. Legal Basis for Processing (UK & EU)

Under the GDPR, we rely on the following legal bases to process your data:

  • Consent: When you sign up, you give clear consent for us to process your information for the stated purpose.

  • Legitimate Interests: Where necessary, we may process data to improve our services or communication, provided it does not override your rights.

You can withdraw your consent at any time by contacting us or clicking “unsubscribe” in any communication.

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5. Data Storage and Security

We store your information securely using industry-standard encryption and safeguards. Access to your data is restricted to authorized personnel only.

We retain your personal data only for as long as necessary for the purpose it was collected, unless a longer retention period is required by law.

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6. International Transfers

Your information may be stored or processed outside the country where you reside, including countries that may not provide the same level of data protection. When this happens, we ensure your data is protected under appropriate safeguards such as Standard Contractual Clauses or data processing agreements.

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7. Your Rights (EU & UK Residents)

You have the right to:

  • Access the data we hold about you

  • Request correction or deletion of your data

  • Withdraw your consent at any time

  • Object to processing for direct marketing

  • Lodge a complaint with your local data protection authority

To exercise any of these rights, contact us at: hello@houseofoldsouls.com

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8. Third-Party Services

We may use third-party platforms to manage subscriptions and communications (e.g., email marketing services). These providers are contractually required to keep your data secure and only use it according to our instructions.

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9. Cookies

We may use cookies and similar tracking technologies to improve your browsing experience. You can manage your cookie preferences through your browser settings.

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10. Children’s Privacy

Our website is not intended for children under the age of 16. We do not knowingly collect data from anyone under this age. If you believe we have accidentally collected such data, please contact us so we can delete it.

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11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date.

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12. Contact Us

If you have questions or concerns about your privacy, please contact:

House of Old Souls
Email: hello@houseofoldsouls.com

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